When a message is received with a return read receipt request, the request is ignored. Within the Read Receipt settings, you can choose from the following options: You will scroll down to the Receiving Messages section and locate the Read Receipt settings: Then select Mail from within the Preferences navigation pane on the left.Īfter selecting Mail, the Mail settings will populate within the pane to the right of the navigation pane. Those preferences can be set by following the steps below: In order for a read receipt to be generated when the recipient reads the message, the recipient must have their Read Receipt Mail Preferences setup to generate a read receipt. Within the menu, you will select the Request Read Receipt option. Now that you opened a new message, you will want to select the Options drop-down menu within the composition window. Or simply use the New Email shortcut by pressing the letters n and m Within an email message, right-click on an email address and select New Email or in the Inbox or another folder or Address Book, right-click on an email address in the list and select New Email. Open a composition window to compose a new message. There are several ways to compose a new message in Redtail Webmail:Ĭlick the New Message Button on the Mail toolbar To request a read receipt, a user would follow the steps outlined below: Within Redtail Webmail, a user can request a read receipt on a message that he/she composes to have a return receipt message sent back to them when the message is opened by the intended recipient(s).

Outlook read receipt default